While watching a video, user might face plenty of difficulties and flaws. There are times when users are really excited to watch a video, and when they open it, an error occurs that videos cannot be displayed or it won’t play. Sometimes the video does not open and just give an annoying message that the file cannot be opened. And sometimes user get to hear the audio, but suddenly the screen turns black. These difficulties might not be taken seriously by every person, but when user genuinely want to watch the video, and this problem occurs, it might piss you off. If user use Email desktop gold software and they are facing this difficulty, user should understand that there is not just one reason behind this difficulty, there are of course more than one reason. Below are few reasons and methods mentioned to rectify this difficulty. User can also ring up the AOL customer care number +1-844-502-0074 to get technician help regarding the difficulty.
Error code 14 – This difficulty can be simply corrected by the client himself. User need to switch all the programs off and the windows. After this, user need to completely shut down their device and restart it and see whether it is working or not. But if user use email desktop version, they need to delete the software and install it all over again completely.
Blank screen problem – When user open a video, they see that the screen is completely empty. This could be because user might not have installed Adobe Flash player in their system. To get rid of this issue, download and install Adobe Flash player with correct configuration and then open the video through it.
Only Email videos don’t play- It can also happen that user are able to watch other videos, and the issue is occurring only when users are trying to open email videos. This could happen because their email software or Windows media player might have outdated. User need to update both of them and see whether its working or not.
These are some difficulties and their solutions which might help you if you follow it properly. But if it does not help you, then you can contact the AOL Customer Support Number 1-844-502-0074 to get a professionals help, and you will definitely be able to overcome this difficulty.
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