There are plenty of reasons for AOL not sending or not receiving emails issue. This can happen because of your poor internet, AOL inbuilt spam filter, your web browsers etc. Regardless of the reason, user should solve this issues as early as possible so that users don’t miss a vital email. This post is intended to help those clients who are Unable to send or receive AOL emails. Here, we will discuss the possible root causes of your difficulties and how you can get rid of these difficulties with ease.
Let’s Find the proper Solution for Unable to send or receive AOL emails
Here are the methods by which user can solve the AOL mail not receiving problem:
Internet Connection: Firstly, user should make sure that their computer or mobile device is connected to a fast internet connection.
Check your other folders within AOL: Sometimes, new emails can land in any wrong folders within your AOL account. So, user should look for the email in other folders as well such as trash, Spam etc.
Ensure account is not deactivated for inactivity: If user is not using their AOL account for a while then their account may get deactivated. So user should ensure that your account is not deactivated because of inactivity.
Delivery delay: In some of the rare cases, the AOL email can get delayed in transit. In such cases, user should request the sender to send the email one more time
Clear your web browser’s cache: If user is using AOL web-mail version then they should clear the cache memory of their web browser.
Switch to AOL android app (for the mobile clients): User can also switch to AOL mobile application if they can’t receive AOL email on the web. If AOL not working on android, then user may also switch to a different web browser.
Disable firewall temporarily: If the issue continues then user should disable their windows firewall
Check Block list: Check the block list of your AOL email account and ensure you haven’ t blocked the sender. Apart from the block list, user should also check the filter in case AOL not receiving some emails.
Check the settings of Email client: If user can’t receive AOL email on Outlook, Thunderbird etc. then they should make sure that their AOL mail is properly configured using IMAP/ POP.
Talk to sender: User should also talk to their senders and make sure that they are not sending emails to a wrong email address.
Contact AOL email: In case all the steps fail to solve the difficulty then user should report their issue to the AOL.
How to solve AOL not Sending Problem
Follow the methods below if user is not able to send email through their AOL email account are as follows:
Check Internet Connectivity: First of all, check the internet connection and make sure that your internet connection is fast enough to upload attachment and send emails.
Restart Computer: Sometimes, a simple restart can also solve the difficulty. So, user should try to resend email after restarting Computer.
Clear web browser’s data: In case user is using AOL on the web then they can try to solve the issue by clear the cache, cookies of their web browser.
Switch to a different web browser: User may also switch to a different web browser if they still can’t send emails.
Check AOL Display name: Please note that if user have any combination of “AOL” in their display name then they can’t send email on AOL. So, user should change their Display name if it is problematic.
Disable your antivirus or pop-up blocking software: Temporarily disable your pop-up blocker or antivirus software installed in your device.
Solve the issue with your email attachment: Remove the attachment if it is too large in size or contain files in an unsupported format
Check the email format: If AOL email not opening at receiver’ s end then user should change the email format i.e. Rich text/ HTML etc.
Contact recipient: Simply get in touch with your recipients and request them to check their spam folder. Also, request to check their block list and make sure that user is not blocked by them.
Check AOL account configuration: If user can’t send or receive AOL email on iPhone/ Android then user should reconfigure their account. User can configure an AOL account on iPhone automatically, so user need not worry about IMAP/POP settings if you are an iPhone user.
Report the issue to AOL: In case AOL is not receiving and sending emails 2019 even after following all the methods then user should contact AOL to report the difficulties you are facing.
We Hope above the solution for unable to send or receive AOL emails will help you to come out from this difficulty. If you are looking support for AOL contact AOL Customer Care Number 1844-502-0074.
Read Also :- How to change Email Address in AOL